diff --git a/src/ocab_core/modules_system/public_api/__init__.py b/src/ocab_core/modules_system/public_api/__init__.py
index 85a5d60..d338538 100644
--- a/src/ocab_core/modules_system/public_api/__init__.py
+++ b/src/ocab_core/modules_system/public_api/__init__.py
@@ -7,3 +7,4 @@ from .public_api import (
     register_router,
     set_my_commands,
 )
+from .utils import Utils
diff --git a/src/ocab_core/modules_system/public_api/utils.py b/src/ocab_core/modules_system/public_api/utils.py
new file mode 100644
index 0000000..22b574b
--- /dev/null
+++ b/src/ocab_core/modules_system/public_api/utils.py
@@ -0,0 +1,12 @@
+import re
+
+CLEAN_HTML = re.compile("<.*?>")
+
+
+class Utils:
+    @staticmethod
+    def code_format(code: str, lang: str):
+        if lang:
+            return f'<pre><code class="language-{lang}">{code}</code></pre>'
+        else:
+            return f"<pre>{code}</pre>"
diff --git a/src/ocab_core/modules_system/safe/policy.py b/src/ocab_core/modules_system/safe/policy.py
index 10d1cc2..def90d0 100644
--- a/src/ocab_core/modules_system/safe/policy.py
+++ b/src/ocab_core/modules_system/safe/policy.py
@@ -15,7 +15,7 @@ from RestrictedPython.Guards import (
     safer_getattr,
 )
 
-from ocab_core.logger import log_new
+from ocab_core.logger import log
 from ocab_core.modules_system.safe.zope_guards import extra_safe_builtins
 
 
@@ -89,7 +89,7 @@ ALLOWED_IMPORTS = [
 
 def safes_getattr(object, name, default=None, getattr=safer_getattr):
     if isinstance(object, Bot) and name == "token":
-        log_new("Bot.token is not allowed")
+        log("Bot.token is not allowed")
         raise Exception("Bot.token is not allowed")
 
     return getattr(object, name, default)
diff --git a/src/ocab_core/modules_system/safe/zope_guards.py b/src/ocab_core/modules_system/safe/zope_guards.py
index c7e77f8..e5e6436 100644
--- a/src/ocab_core/modules_system/safe/zope_guards.py
+++ b/src/ocab_core/modules_system/safe/zope_guards.py
@@ -109,3 +109,117 @@ def guarded_all(seq):
 
 
 extra_safe_builtins["all"] = guarded_all
+
+valid_inplace_types = (list, set)
+
+inplace_slots = {
+    "+=": "__iadd__",
+    "-=": "__isub__",
+    "*=": "__imul__",
+    "/=": (1 / 2 == 0) and "__idiv__" or "__itruediv__",
+    "//=": "__ifloordiv__",
+    "%=": "__imod__",
+    "**=": "__ipow__",
+    "<<=": "__ilshift__",
+    ">>=": "__irshift__",
+    "&=": "__iand__",
+    "^=": "__ixor__",
+    "|=": "__ior__",
+}
+
+
+def __iadd__(x, y):
+    x += y
+    return x
+
+
+def __isub__(x, y):
+    x -= y
+    return x
+
+
+def __imul__(x, y):
+    x *= y
+    return x
+
+
+def __idiv__(x, y):
+    x /= y
+    return x
+
+
+def __ifloordiv__(x, y):
+    x //= y
+    return x
+
+
+def __imod__(x, y):
+    x %= y
+    return x
+
+
+def __ipow__(x, y):
+    x **= y
+    return x
+
+
+def __ilshift__(x, y):
+    x <<= y
+    return x
+
+
+def __irshift__(x, y):
+    x >>= y
+    return x
+
+
+def __iand__(x, y):
+    x &= y
+    return x
+
+
+def __ixor__(x, y):
+    x ^= y
+    return x
+
+
+def __ior__(x, y):
+    x |= y
+    return x
+
+
+inplace_ops = {
+    "+=": __iadd__,
+    "-=": __isub__,
+    "*=": __imul__,
+    "/=": __idiv__,
+    "//=": __ifloordiv__,
+    "%=": __imod__,
+    "**=": __ipow__,
+    "<<=": __ilshift__,
+    ">>=": __irshift__,
+    "&=": __iand__,
+    "^=": __ixor__,
+    "|=": __ior__,
+}
+
+
+def protected_inplacevar(op, var, expr):
+    """Do an inplace operation
+
+    If the var has an inplace slot, then disallow the operation
+    unless the var an instance of ``valid_inplace_types``.
+    """
+    if hasattr(var, inplace_slots[op]) and not isinstance(var, valid_inplace_types):
+        try:
+            cls = var.__class__
+        except AttributeError:
+            cls = type(var)
+        raise TypeError(
+            "Augmented assignment to %s objects is not allowed"
+            " in untrusted code" % cls.__name__
+        )
+    return inplace_ops[op](var, expr)
+
+
+extra_safe_builtins["_inplacevar_"] = protected_inplacevar
diff --git a/src/ocab_modules/standard/create_report_apps/create_report.py b/src/ocab_modules/standard/create_report_apps/create_report.py
index 3e7d9c5..743fd80 100644
--- a/src/ocab_modules/standard/create_report_apps/create_report.py
+++ b/src/ocab_modules/standard/create_report_apps/create_report.py
@@ -1,64 +1,136 @@
 from aiogram import Bot, Router
+from aiogram.enums import ParseMode
 from aiogram.fsm.context import FSMContext
 from aiogram.fsm.state import State, StatesGroup
-from aiogram.types import BufferedInputFile, Message
+from aiogram.types import (
+    BufferedInputFile,
+    KeyboardButton,
+    Message,
+    ReplyKeyboardMarkup,
+    ReplyKeyboardRemove,
+)
 
-from ocab_core.modules_system.public_api import get_fsm_context
+from ocab_core.modules_system.public_api import Utils, get_fsm_context
+
+from .report import Report
 
 router = Router()
 
 
 class ReportState(StatesGroup):
-    input_kernel_info = State()
+    input_system_info = State()
     input_app_name = State()
     input_problem_step_by_step = State()
+    input_actual_result = State()
+    input_expected_result = State()
+    input_additional_info = State()
+
+
+system_info_code = """echo "SESSION_TYPE: ${XDG_SESSION_TYPE:-Unknown}"
+[ -f /etc/os-release ] && grep "^PRETTY_NAME=" /etc/os-release | cut -d= -f2 \
+| tr -d '"' | xargs echo "OS: "
+echo "Kernel: $(uname -r)"
+echo "DE: ${XDG_CURRENT_DESKTOP:-Unknown}"
+grep "^model name" /proc/cpuinfo | head -n1 | cut -d: -f2 \
+| xargs echo "CPU: "
+lspci | grep "VGA compatible controller" | cut -d: -f3 \
+| xargs -I{} echo "GPU: {}"
+"""
+
+
+system_info_message = """Укажите параметры свой системы.
+Собрать информацию о системе можно с помощью данного скрипта:
+""" + Utils.code_format(
+    system_info_code,
+    "shell",
+)
 
 
 async def start_report(chat_id: int, bot: Bot):
     await bot.send_message(
         chat_id=chat_id,
-        text="Какая версия ядра у тебя на "
-        "текущий момент? Можно узнать "
-        "командой `uname -rm`",
-        parse_mode="Markdown",
+        text=system_info_message,
+        parse_mode=ParseMode.HTML,
+        reply_markup=ReplyKeyboardRemove(),
     )
     state = await get_fsm_context(chat_id, chat_id)
 
-    await state.set_state(ReportState.input_kernel_info)
+    await state.set_state(ReportState.input_system_info)
 
 
-@router.message(ReportState.input_kernel_info)
-async def kernel_version_entered(message: Message, state: FSMContext):
-    await state.update_data(kernel=message.text)
-    await message.answer(text="В каком приложении возникла проблема?")
+app_info_message = """Укажите название и версию приложения.
+Узнать можно с помощью данной команды:""" + Utils.code_format(
+    "rpm -qa | grep -i НАЗВАНИЕ_ПРИЛОЖЕНИЯ", "shell"
+)
+
+
+@router.message(ReportState.input_system_info)
+async def system_entered(message: Message, state: FSMContext):
+    await state.update_data(system=message.text)
+    await message.answer(
+        text=app_info_message,
+        parse_mode=ParseMode.HTML,
+    )
     await state.set_state(ReportState.input_app_name)
 
 
+step_by_step_message = (
+    """Опиши проблему пошагово, что ты делал, что происходило, что не так."""
+)
+
+
 @router.message(ReportState.input_app_name)
 async def app_name_entered(message: Message, state: FSMContext):
-    await state.update_data(app_name=message.text)
-    await message.answer(
-        text="Опиши проблему пошагово, что ты делал, что происходило, что не так"
-    )
+    await state.update_data(app=message.text)
+    await message.answer(text=step_by_step_message)
     await state.set_state(ReportState.input_problem_step_by_step)
 
 
 @router.message(ReportState.input_problem_step_by_step)
 async def problem_step_by_step_entered(message: Message, state: FSMContext):
     await state.update_data(problem_step_by_step=message.text)
-    await message.answer(text="Вот твой отчет сообщением, а также файлом:")
+    await message.answer(text="Опиши, что произошло (фактический результат).")
+    await state.set_state(ReportState.input_actual_result)
+
+
+@router.message(ReportState.input_actual_result)
+async def actual_result_entered(message: Message, state: FSMContext):
+    await state.update_data(actual=message.text)
+    await message.answer(text="Опиши ожидаемый результат.")
+    await state.set_state(ReportState.input_expected_result)
+
+
+@router.message(ReportState.input_expected_result)
+async def expected_result_entered(message: Message, state: FSMContext):
+    await state.update_data(expected=message.text)
+    await message.answer(
+        text="Если есть дополнительная информация, то напиши ее.",
+        reply_markup=ReplyKeyboardMarkup(
+            resize_keyboard=True,
+            keyboard=[
+                [KeyboardButton(text="Дополнительной информации нет")],
+            ],
+        ),
+    )
+    await state.set_state(ReportState.input_additional_info)
+
+
+@router.message(ReportState.input_additional_info)
+async def additional_info_entered(message: Message, state: FSMContext):
+    if message.text == "Дополнительной информации нет":
+        additional_info = ""
+    else:
+        additional_info = message.text
+    await state.update_data(additional=additional_info)
+    await message.answer(
+        text="Вот твой отчет сообщением, а также файлом:",
+        reply_markup=ReplyKeyboardRemove(),
+    )
     data = await state.get_data()
 
-    report = f"""Стенд с ошибкой:
-# uname -rm
-{data['kernel']}
+    report = Report(data)
+    file_report = report.export(html=False).encode()
 
-Шаги, приводящие к ошибке:
-
-{data['problem_step_by_step']}
-"""
-    await message.answer(text=report)
-    await message.answer_document(
-        document=BufferedInputFile(report.encode(), "report.txt")
-    )
+    await message.answer(text=report.export(html=True), parse_mode=ParseMode.HTML)
+    await message.answer_document(document=BufferedInputFile(file_report, "report.txt"))
     await state.clear()
diff --git a/src/ocab_modules/standard/create_report_apps/report.py b/src/ocab_modules/standard/create_report_apps/report.py
new file mode 100644
index 0000000..d90e21c
--- /dev/null
+++ b/src/ocab_modules/standard/create_report_apps/report.py
@@ -0,0 +1,53 @@
+import aiogram
+
+
+class ReportFormatter:
+    def __init__(self, html=True):
+        self.html = html
+
+    def bold(self, string):
+        if self.html:
+            return f"<b>{self.text(string)}</b>"
+        return self.text(string)
+
+    def text(self, string):
+        if self.html:
+            return aiogram.html.quote(string)
+        return string
+
+
+class Report:
+    def __init__(self, data: dict):
+        self.data = data
+
+    def export(self, html=True):
+        data = self.data
+        f = ReportFormatter(html)
+
+        report = f"""{f.bold("Стенд с ошибкой:")}
+
+{f.text(data['system'])}
+
+{f.bold("Версия программы:")}
+
+{f.text(data['app'])}
+
+{f.bold("Шаги, приводящие к ошибке:")}
+
+{f.text(data['problem_step_by_step'])}
+
+{f.bold("Результат:")}
+
+{f.text(data['actual'])}
+
+{f.bold("Ожидаемый результат:")}
+
+{f.text(data['expected'])}
+        """
+        if data["additional"] != "":
+            report += f"""{f.bold("Дополнительно:")}
+
+{f.text(data['additional'])}
+        """
+
+        return report